Refund policy

Return & Refund Policy

Last Updated: July 12, 2026

Thank you for shopping with Solo King Menswear. We are committed to providing quality products and a smooth shopping experience.

Returns

We accept returns within 7 days of the date your order is delivered.

To be eligible for a return:

  • The product must be unused, unwashed, and in its original condition.

  • All original tags and packaging must be intact.

  • A valid proof of purchase or order number is required.

Non-Returnable Items

The following items are not eligible for return:

  • Products damaged due to misuse or improper handling.

  • Items returned without original tags or packaging.

  • Products showing signs of wear, washing, alterations, or perfume/deodorant stains.

  • Clearance, final sale, or promotional items (unless received damaged or incorrect).

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with:

  • Your order number

  • Clear photos of the product

  • Photos of the package (if applicable)

Once verified, we will arrange a replacement or refund at no additional cost.

Refunds

After we receive and inspect your returned product, we will notify you of the approval status.

If approved:

  • Refunds will be processed to your original payment method within 5–7 business days.

  • If you placed a Cash on Delivery (COD) order, our team will contact you to collect your bank account or UPI details for the refund.

Exchange Policy

We offer exchanges for:

  • Wrong size (subject to stock availability)

  • Defective or damaged products

  • Incorrect item received

If the requested size is unavailable, a refund or store credit may be offered.

Return Shipping

  • If the return is due to our error (wrong, damaged, or defective item), we will bear the return shipping cost.

  • For all other eligible returns, the customer may be responsible for the return shipping charges.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, it cannot be cancelled.

Contact Us

For any return, exchange, or refund assistance, please contact us through our WhatsApp support or the Contact page on our website.

We aim to respond to all requests within 24–48 business hours.